2024 BSM Index
TOP 50 BRANDS NIGERIA® 2024
9mobile:
Empowering Dreams
Emerging Markets Telecommunication Services Limited (EMTS), operating under the brand name ‘9mobile,’ is one of the four major telecommunication operators in Nigeria. As a private limited liability company licensed by the Nigerian Communications Commission (NCC), 9mobile has been entrusted with the responsibility of delivering a comprehensive range of telecommunication services—spanning voice communication to advanced data solutions—across the nation.
For over 16 years, 9mobile has carved out a distinct identity within the Nigerian telecommunications space. Its relentless dedication to exceptional Quality of Service (QoS), innovation, and customer-centric approach has set it apart from other mobile network operators (MNOs) in the country.
Innovation at 9mobile is not just a buzzword; it’s the driving force behind the brand’s mission to enhance lives. Widely recognized as a youth-friendly brand, 9mobile has consistently led the way in creative solutions, a commitment deeply ingrained in its core values. This dedication fuels its ongoing efforts to deliver unmatched telecommunication services that adapt to the ever-changing needs of its valued customers.
At the heart of 9mobile’s philosophy is a strong commitment to digital and financial inclusion. This is exemplified by initiatives such as its micro-credit scheme, which provides quick loan services to subscribers, and 9pay, a groundbreaking mobile payment system. Through 9pay, consumers can easily conduct a wide range of financial transactions, from money transfers to paying utility bills, school fees, and even topping up airtime.
9mobile was recently acquired by LH Telecoms, a company based in the UK. The acquisition was made possible with the approval of the Nigerian Communications Commission (NCC). The company is expected to inject funds into 9mobile to help it grow and compete with other telecom companies in the country.
In its role as an environmental steward, 9mobile is committed to sustainable practices, as evidenced by the certification of its Environmental Management System (EMS) to the ISO 14001:2004 Standard. This certification highlights the brand’s dedication to responsible and sustainable operations.