Etisalat is Nigeria’s fourth largest telecom operator by subscriber base with about 22.9million active subscribers, representing 15.7% mobile subscription in Nigeria as at June 2015, according to the Nigeria Communication Commission, NCC.
Etisalat Nigeria operates in partnership with Mubadala Development Company and Etisalat of the United Arab Emirates. it acquired the Unified Access License from the Federal Government in January 2007 and commenced commercial operations in October 2008 with a promise to deliver innovative and quality services in Nigeria. Since then, Nigeria has continued to witness its innovative services.
Etisalat has been in the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its years of operations, it has built state-of-the-art telecom infrastructure and taken a leadership position of innovation, and quality service delivery among regional and international operators.
On 26 September 2011, Etisalat launched its 3.75G HSPA+ network in Nigeria. The 3.75G HPSA+ network will enable Nigerians enjoy super-fast broadband services for both personal and business needs.
Etisalat Nigeria has seen unprecedented growth in the Nigerian telecoms industry with 15 million subscribers and consistently demonstrates its core values of – teamwork, integrity, passion for excellence, empowering our people and growing our people to Nigerians as it offers them world-class telecommunications services.
It is investing heavily in the Nigerian economy as well as in its own human resources. From day-one of its operations in Nigeria, the company put in place various skills acquisition and training programs to enable its people offer outstanding and quality services to Nigerians.
Etisalat has received several awards and endorsements for its quality and innovative services. Barely six months of operations in Nigeria, the Nigerian Communications Commission (NCC) pronounced Etisalat, Nigeria’s best network based on quality of service indices. In November 2012, the company again received another award from the NCC for Excellent Customer Service. Other notable awards include – Brand of the Year award, Fastest Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator, Best Telecoms Customer Service and Most Innovative Mobile Operator among others.
Indeed, at Etisalat the future is a world in which technology extends people’s reach on all fronts.
Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel. Etisalat’s mission is to extend people’s reach.
Etisalat has won several awards for its superior services and innovation since inception. These includes : Nigeria’s best network based on quality of service indices(NCC, 2009,2011) To date, Etisalat Nigeria has won several industry awards for its innovation and quality service delivery. Some of these include: Brand of the Year, Fast Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator and Best Telecoms Customer Service among others.
