Rank 03 / 20FBSI®

PalmPay

Nigeria's second-largest fintech super app by user numbers, ranked second overall out of 130 companies on the Financial Times/Statista Africa's Fastest-Growing Companies list for 2025 and named top fintech on that list

77.5

Fintech Brand Strength Index score

PalmPay logo

Company profile

Established

2019 (launched in Nigeria after a $40 million seed round)

Headquarters

20 Opebi Road, Ikeja, Lagos, Nigeria (Nigeria head office); parent company Transsnet Financial is a joint venture between Transsion Holdings and NetEase, both based in China

Website

www.palmpay.com

Operations

All 36 states and the FCT, national licence granted January 2026; over 35 million registered users and more than 1 million merchants and agents; also active in Ghana, Tanzania and Bangladesh

MD / CEO

Chika Reginald Nwosu, Managing Director/CEO, PalmPay Nigeria; Greg Reeve, Group CEO/Director

Business areas

Mobile money transfers, merchant and agency payments, bill payments, embedded credit, savings and micro-insurance, and B2B collections and disbursements for MSMEs

Annual turnover

Total disclosed funding of $140 million, built on a $40 million Transsion-led seed round; a compound annual growth rate of 583.6% between 2020 and 2023; up to 15 million daily transactions reported in 2025

The business was launched in Nigeria in 2019 by Transsnet Financial, a joint venture between Transsion Holdings, the Chinese phone maker behind the Tecno, Infinix and Itel brands, and NetEase, the Chinese internet company. The launch was backed by a $40 million seed round led by Transsion, giving PalmPay a built-in distribution advantage since the app came pre-installed on millions of Transsion phones sold across Nigeria and the wider continent.

On the ground in Nigeria, the company is run by Chika Reginald Nwosu, who has served as Managing Director since PalmPay's early years in the market. Nigeria remains PalmPay's largest and founding market, though the company has since expanded into Ghana, Tanzania and Bangladesh.

PalmPay's scale has grown steadily rather than in one dramatic jump. By 2025 the company reported more than 35 million registered users in Nigeria and a merchant and agent network exceeding one million, with up to 15 million transactions processed daily. That growth translated into outside recognition the same year, when PalmPay placed second overall out of 130 companies on the Financial Times' Africa's Fastest-Growing Companies list, compiled with Statista.

Regulation has followed PalmPay closely, as it has most large Nigerian fintechs. In April 2024, the Central Bank of Nigeria temporarily barred PalmPay, along with OPay, Kuda Bank and Moniepoint, from onboarding new customers over Know Your Customer compliance gaps, a freeze lifted about five weeks later. In January 2026, the CBN upgraded PalmPay's licence to national status alongside OPay, Moniepoint, Kuda Bank and Paga, recognising the scale of operations the company had already reached in practice.

Pillar breakdown

Consumer Perception82.0
Market Presence84.0
Reputation64.0
Innovation79.0
Brand Commitment84.0
ESG72.0